This Privacy Policy ("Policy") applies to all personal data collected, processed, and held by ber100 in connection with the operation of the online gaming platform available at ber100.app, including all associated games, payment services, account management functions, customer support channels, and promotional communications.
ber100 is committed to processing personal data in a lawful, fair, and transparent manner in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and the implementing rules and regulations issued by the National Privacy Commission ("NPC"). This Policy describes what personal data we collect, why we collect it, how we use it, who we share it with, how long we keep it, and what rights you have in relation to your data.
By registering a ber100 account or using the ber100.app platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you should not create an account or use the platform.
For the purposes of the Philippine Data Privacy Act of 2012, the data controller responsible for personal data processed through ber100.app is ber100, the operator of the platform. ber100 has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data protection law.
Enquiries regarding this Policy, requests to exercise data subject rights, and data breach notifications should be directed to ber100's Data Protection Officer. Contact details are provided in Section 17 of this Policy.
ber100 collects the following categories of personal data in connection with the operation of the platform and the provision of services to players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Account registration, age verification, KYC compliance |
| Contact Data | Philippine mobile number, email address | Account communication, OTP delivery, support |
| Identity Document Data | Government ID type and number, ID images (KYC) | Identity verification before first withdrawal |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Payment processing, withdrawal verification, AML compliance |
| Gaming Data | Game history, bet amounts, session duration, wins, losses | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, features used, click patterns, session duration | Platform improvement, user experience optimisation |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
ber100 does not intentionally collect sensitive personal information as defined under the DPA (such as health information, religious beliefs, or political affiliations) unless specifically required for responsible gaming purposes (e.g., self-exclusion programme administration).
ber100 collects personal data through the following channels and mechanisms:
ber100 uses the personal data we hold about you for the following purposes:
ber100 processes personal data under the following legal bases as recognised by the Philippine Data Privacy Act of 2012:
ber100 does not sell your personal data. We share personal data with third parties only in the following circumstances and only to the extent necessary for the stated purpose:
All third-party processors engaged by ber100 are required to process personal data only on ber100's documented instructions and to implement appropriate technical and organisational security measures as required under the DPA and applicable implementing rules.
Some of the third-party service providers engaged by ber100 may process personal data outside the Philippines. Where personal data is transferred internationally, ber100 ensures that such transfers are subject to appropriate safeguards in accordance with NPC guidelines, which may include contractual clauses that impose data protection obligations on the recipient equivalent to those applicable under Philippine law.
ber100 will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate contractual, technical, or organisational safeguards as required by the DPA and relevant NPC issuances.
ber100 retains personal data for the periods necessary to fulfil the purposes for which it was collected, subject to applicable legal and regulatory minimum retention requirements. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account plus 5 years after closure | AML Act, regulatory compliance |
| KYC documents | 5 years from submission date | AML Act (RA 9160), PAGCOR requirements |
| Transaction records | 5 years from transaction date | AML Act, tax obligations |
| Gaming history | 3 years from session date | Responsible gaming, dispute resolution |
| Support communications | 3 years from last interaction | Contractual, dispute resolution |
| Marketing consent records | Until consent withdrawn plus 3 years | DPA consent documentation |
| Technical / log data | 12 months from generation | Security, fraud prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where deletion is not technically feasible (e.g., data held in encrypted backup systems), ber100 isolates the data and ensures it is not further processed until deletion is possible.
ber100.app uses cookies and similar technologies to operate the platform, maintain session security, and understand how players use the site. The categories of cookies used on ber100.app are as follows:
You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of ber100.app, particularly session-dependent features.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to personal data that ber100 holds about you:
To exercise any of the above rights, contact ber100's Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." Include your full name and registered mobile number. ber100 will acknowledge your request within 5 business days and respond fully within 30 calendar days.
The ber100 platform is strictly restricted to individuals who are 21 years of age or older in accordance with the Philippine gambling regulatory framework. ber100 does not knowingly collect personal data from individuals below this age threshold. Registration on ber100 constitutes a declaration that you are at least 21 years old.
If ber100 becomes aware that an account has been registered by or on behalf of an individual below the age of 21, the account will be closed immediately, any deposited funds will be returned to the source payment method, and all personal data associated with the account will be deleted in accordance with applicable law.
If you have reason to believe that a minor has registered an account on ber100.app, please notify our support team immediately at [email protected].
ber100 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
While ber100 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. If you suspect your ber100 account has been compromised, contact support immediately.
ber100 will send promotional communications — including bonus offers, game announcements, and platform updates — only to players who have provided explicit consent to receive such communications during or after account registration. Consent is collected via a clearly labelled opt-in mechanism and is not a condition of account registration.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent will not affect the lawfulness of any marketing communications sent prior to the withdrawal. Transactional communications — including deposit confirmations, withdrawal notifications, account security alerts, and support responses — are not marketing communications and will continue to be sent regardless of marketing consent status.
ber100.app may contain links to third-party websites or services — including payment provider portals and regulatory information pages. These third-party sites operate under their own privacy policies, which ber100 does not control. ber100 is not responsible for the privacy practices or content of any third-party website. We encourage you to review the privacy policy of any third-party site you visit through a link on ber100.app.
ber100 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, platform features, or our data processing practices. Where amendments are material, ber100 will notify registered players via the contact details associated with their account, or via a prominent notice on ber100.app, prior to the changes taking effect.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Your continued use of ber100.app following the publication of a revised Policy constitutes your acknowledgment and acceptance of the updated terms.
For all enquiries relating to this Privacy Policy, requests to exercise data subject rights, or reports of suspected data protection concerns, please contact ber100's Data Protection Officer using the following details:
Data Protection Officer — ber100
Email: [email protected] (Subject: "Data Subject Rights Request" or "Privacy Enquiry")
Response acknowledgement: within 5 business days
Full response: within 30 calendar days of verified request
If you are not satisfied with ber100's response to a privacy concern or data subject rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.